Fathom offers managed application hosting services for your applications. Application security, availability and redundancy are the basis for all of our custom dedicated solutions.
We can meet or conference with you to determine your exact configuration requirements for managed application hosting. Each organization has specific data recovery and server configuration specifics that cannot generally be serviced effectively by a "packaged" deal with one of the major hosting resellers.
Fathom's managed application hosting services include:
- A secure tier 1 data centre
- 99% uptime guarantee on the network connection
- Server grade equipment is provided during the two year contract
- Operating system of your choice (Windows 2003, Linux, etc.) loaded
- 24/7 technical support of the server and operating system and applications from level 2 and level 3 engineers
- Monitoring of network connectivity
- Security and bug patch notification for the operating system and applications
- Fathom's trouble ticket system via a secure portal
Included with managed application hosting is phone support and handling of alerts if monitoring. Additional configurations, application setup or ongoing development for your applications may be recommended and then managed within a support contract.
Contact a Fathom representative to discuss your application hosting needs.